Politique d’expédition

Shipping Policy

1. Order Processing Time

All orders are processed within 1–3 business days after successful payment verification.

Our regular processing schedule runs Monday through Friday, excluding U.S. federal holidays. Orders placed on weekends or public holidays will begin processing on the next business day.

Processing times may be slightly extended during major promotional campaigns or periods of unusually high order volume.

2. Shipping Location

Shop Location: United States

Fulfillment & Return Warehouse Address:
2067 Norborne Dr
United States

Important Disclaimer: This address is used only for dispatching outgoing orders and receiving returned packages. It is not our registered legal business address, corporate office, or physical retail store. Customer visits and in-person pickup are not available at this location.

3. Shipping Coverage

We currently deliver to the United Kingdom, United States, Albania, and more than 230 additional countries and regions worldwide.

Available shipping methods and fees will be displayed at checkout based on your delivery address and total order value.

4. Shipping Options and Charges

Express Shipping

• Estimated delivery time: 3–5 business days

• Shipping fee: $15.00

Standard Shipping — Orders from $0.00 to $48.99

• Estimated delivery time: 5–8 business days

• Shipping fee: $7.99

Standard Shipping — Orders of $49.00 or More

• Shipping fee: FREE

Final shipping charges are calculated automatically at checkout based on your delivery destination and cart total.

5. Package Tracking

Once your package leaves our warehouse, an automated shipping confirmation email containing your tracking number will be sent to your registered email address.

You can use the tracking number to monitor the latest delivery status online. Tracking information may take up to 48 hours to update after shipment.

6. Customs, Duties and Taxes

International orders may be subject to import duties, customs taxes, tariffs, brokerage fees, or local clearance charges imposed by the destination country.

These charges are not included in the product price or shipping fee and are the responsibility of the customer. We are not responsible for delivery delays caused by customs inspections or clearance procedures.

7. Undeliverable or Returned Packages

If a package is returned because of an incorrect or incomplete shipping address, refusal of delivery, or failure to collect the package, all additional reshipping costs will be the responsibility of the customer.

We are not responsible for delivery failures caused by inaccurate contact or address information provided during checkout.

8. Lost, Delayed or Damaged Shipments

If your package is confirmed lost, significantly delayed, or arrives damaged, please contact our support team within 48 hours of the latest delivery update.

We will work with the shipping carrier to investigate the issue and provide an appropriate resolution.

Official Support Information

Support Email: vqizwsuvl@outlook.com
Support Phone: +1 (912) 467-4245